Terms of Service

Last updated: March 24, 2026

Terms & Conditions

Please read these terms carefully before using our platform.

These Terms & Conditions govern your access to and use of the website and services provided by MEEPAY. By registering, subscribing, or making a payment, you agree to comply with these terms, including our Return & Refund Policy, Cancellation Policy, and Privacy Policy.

1. Nature of Platform & Service Delivery

  • MEEPAY provides an online service aggregation platform that connects customer service inquiries with verified service providers.
  • The company acts as an intermediary responsible for managing communication, coordination, and service delivery between customers and service providers.
  • Customers submit their service inquiries through the Meepay platform, after which our team reviews the request and communicates directly with the customer to understand the service requirements.
  • Based on the evaluated requirement, Meepay coordinates with a suitable verified service provider to fulfill the service request.
  • Customers and service providers do not communicate directly with each other; all coordination and communication are managed by Meepay.
  • Service activation or provider coordination typically occurs within 1–3 business days after successful payment or inquiry confirmation.

2. Account Registration

  • Users must provide accurate and complete business information.
  • You are responsible for maintaining account credentials securely.
  • The company may suspend accounts providing false or misleading information.

3. Subscription & Payment Terms

  • All subscriptions require advance payment.
  • Subscription validity begins from the date of service activation.
  • Plans are valid for the selected duration (monthly, quarterly, yearly).
  • Failure to complete payment may result in suspension.

4. Return, Refund & Cancellation

  • Since the services provided through the platform are digital in nature and involve service coordination and platform access, physical returns are not applicable.
  • Once a service request or subscription has been activated or coordinated, the service is generally considered delivered and cannot be returned.
  • Refund requests may be considered only if the service has not yet been activated or coordinated with a service provider.
  • Once the service is activated, subscriptions and service coordination fees are generally non-refundable.
  • Refund requests are reviewed within 3 business days. Approved refunds, if applicable, are processed within 7–10 business days through the original payment method.
  • Detailed conditions regarding refunds and cancellations are explained in our Return & Refund Policy and Cancellation Policy.

5. User Responsibilities

  • Users must ensure that listed information is accurate and lawful.
  • Users are responsible for their business transactions and commitments.
  • Users must comply with all applicable laws and regulations.

6. Prohibited Activities

  • Posting misleading, fraudulent, or unlawful content.
  • Misusing platform services or manipulating leads.
  • Engaging in illegal activities through the platform.

7. Intellectual Property

  • All platform content and branding remain the property of the company.
  • Unauthorized copying or reproduction is prohibited.

8. Limitation of Liability

  • We are not responsible for disputes between buyers and sellers.
  • We are not liable for indirect or consequential damages.
  • Total liability shall not exceed the amount paid for the subscription period.

9. Suspension & Termination

  • Services may be suspended for policy violations or non-payment.
  • Termination does not automatically entitle the user to a refund.

10. Policy Updates

We reserve the right to update these Terms at any time. Continued use of the platform implies acceptance of updated terms.

Contact Information

By using our platform, you acknowledge that you have read and agreed to these Terms & Conditions.

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